Shipping and Delivery Policy
Shipping and Delivery Policy for Bizrank Solution
Effective Date: 27 August 2024
At Bizrank Solution, we understand that delivering our digital marketing services efficiently and transparently is crucial to your business success. While traditional shipping doesn’t apply to our digital services, we have a comprehensive delivery policy for our digital solutions.
Digital Service Delivery
a) Consultation and Strategy Services
- Initial consultation: Scheduled within 2-3 business days of booking
- Comprehensive strategy documents: Delivered within 7-10 business days after initial consultation
b) Website and Design Services
- Initial design concepts: Presented within 5-7 business days
- Final design and development: Completed within 15-30 business days depending on project complexity
c) Content Creation Services
- Blog posts and articles: Delivered within 3-5 business days
- Long-form content (eBooks, whitepapers): Completed within 10-15 business days
Digital Asset Delivery
All digital assets will be delivered via:
- Secure cloud storage link
- Direct email transmission
- Client management portal access
Revision and Modification Policy
a) Initial deliverables include:
- 2 free rounds of revisions for most services
- Additional revisions available at agreed-upon rates
b) Revision turnaround time:
- Standard revisions: 2-3 business days
- Rush revisions: Available with additional charges
Project Timeline Guarantee
a) We commit to delivering services as per the agreed timeline
b) In case of delays, we will:
- Communicate proactively
- Provide a revised estimated delivery date
- Offer compensation in the form of service credits
Digital Service Formats
Deliverables will be provided in industry-standard formats:
- Documents: PDF, DOCX
- Designs: PNG, JPEG, AI, PSD
- Presentations: PPTX
- Spreadsheets: XLSX
- Video: MP4
- Audio: MP3
Access and Ownership
a) Upon full payment, clients receive:
- Complete ownership of created digital assets
- Access to all developed materials
- Transfer of relevant login credentials
Intellectual Property
a) All delivered content is original and created specifically for the client
b) Clients receive full usage rights upon final payment
c) Bizrank Solution retains portfolio showcase rights
Technical Support and Handover
a) Complimentary 30-day post-delivery support
b) Comprehensive handover documentation
c) Optional extended support packages available
Cancellation and Refund
a) Pre-work cancellation: Full refund
b) Mid-project cancellation: Prorated refund based on completed work
c) Post-delivery: No refunds, but potential service credits for significant issues
Contact for Delivery Inquiries
If you have any questions about these Shipping and Delivery, please contact us at:
Bizrank Solution
Email: support@bizranksolution.com
Phone: +(91) 9927784831
By using our services, you acknowledge that you have read and understood these Shipping and Delivery and agree to be bound by them.
Important Notes:
- Delivery timelines are estimates and may vary based on project complexity
- Client cooperation and timely feedback can impact delivery schedules
- All services are subject to our standard Terms and Conditions
By engaging our services, you acknowledge and accept these delivery terms.
Updated: 03 Dec 2024
This comprehensive policy provides clear guidelines on how Bizrank Solution delivers its digital marketing services, ensuring transparency, setting client expectations, and demonstrating our commitment to quality and professionalism.